Wallet Not Connecting (Desktop)
- •Ensure the Klever extension is installed and unlocked
- •Try refreshing the page after unlocking your wallet
- •Clear browser cache and reinstall the extension if issues persist
- •Make sure you're on Klever Mainnet (not testnet)
Wallet Not Connecting (Mobile)
- •Use the Klever Wallet's built-in browser - external browsers won't connect
- •Tap the Browser icon in the bottom navigation of Klever Wallet
- •Type digiko.io directly - connection should be automatic
- •If stuck, close and reopen Klever Wallet app
Swap Issues
- •Slippage error: Price moved >5% during swap - try again or use smaller amount
- •Amount exceeds limit: Maximum swap is 50% of pool - reduce your amount
- •Insufficient balance: Ensure you have enough tokens + ~5 KLV for fees
- •Transaction pending: Wait for previous transaction to complete
Transaction Failed
- •Ensure you have at least 5 KLV for transaction fees
- •Check that the amount doesn't exceed your available balance
- •For unstaking, ensure the bucket ID is valid
- •Use the "Copy Debug Log" button to share error details with support
Balances Not Updating
- •Wait a few seconds after a transaction for the blockchain to update
- •Click the refresh button or reconnect your wallet
- •Network congestion may cause delays